Banking+

The smart customer cockpit based on payment data analyses. Show your customers that you understand them and communicate contextually.

benfido is based on a modern analytics platform and processes countless data. These are far too exciting and valuable to bury them in a database. That’s why we make them transparent with Banking+. For your customers – but also for you.

Zoom into your customers

Our algorithms analyze millions of anonymized payment data, digital commerce transactions as well as customer preferences and prepare them in an anonymous customer profile. In a modern personal finance dashboard, your customers can see at a glance where they prefer to shop, where they spend the most, which payment method they prefer, and so on.

  • AI-based analysis of payment behavior, personas and purchasing preferences
  • Processing secure and pseudonymous according to customer opt-in
  • Works with account and card transactions of various payment types
  • Fancy finance dashboard for visualization

Always everything under control

Transparency is important. That’s why we have integrated our modern Cashback Wallet into Banking+. Here, customers can always see how much cashback they have generated and when. The respective processing status is immediately visible and should any questions arise, we are just a click away.

Communication: Customers are always kept up to date via push notifications and an editorially maintained newsfeed brings topicality and life into the system. Of course also with your news, which now arrive much more targeted.

  • Modern cashback wallet with all transactions and clicks
  • Event-based push notifications via smartphone or email

Your benefits

  • Transformation of payment data into customer understanding
  • Enrich your own analyses/PFMs with our insights
  • Get access to our customer analytics
  • Offer additional everyday benefits for your customers
  • Increase online time in your sphere of influence
  • Communicate more efficiently and purposefully
Background knowledge & FAQ

For all cashbacks from the Online+ and Offers+ products, there are also associated cashback transactions. These show which retail partner granted the cashback, when it was generated, and the current processing status. The wallet can be seamlessly integrated anywhere via API and is also an integral part of our white-label apps.

Your customers will get the following info in appealing charts currently:

Shopping:

  • Top retail partners & brands each with sales
  • Top shopping categories each with sales

General:

  • On request all payment transactions
  • Breakdown of preferred payment method

The news are maintained by the benfido team. Several times a week relevant news about shopping are delivered. You want to use the newsfeed to place internal messages? No problem – we are happy to include them.

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Platform & Products

Online+
Offers+
Banking+
Travel+
Contracts+

Use Cases

Regional Bank
(Inter) National Bank

APIs & Apps

benfido | connect
benfido | apps

Is benfido the right solution?

Let’s have a chat and find out. We will be happy to show you a demo on this occasion.

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